Hillsborough Approves $423K Software Switch With Map-Based Records Access

The township approved a contract to replace SDL with GovPilot, with migration beginning immediately according to the mayor. The agreement adds public-facing map-based document access and removes per-user licensing fees.

Residents could retrieve property documents without submitting formal records requests, potentially reducing retrieval work for municipal staff. Building, planning and zoning teams also stand to benefit from broader software access, although reliability and workload improvements remain unverified.

Hillsborough, New Jersey, is moving municipal software operations from Spatial Data Logic to GovPilot under a three-year, $423,454 agreement approved Aug. 25. Mayor Catherine Payne attributed the decision to reported instability and outages, alongside a push to make municipal records easier to access. GovPilot’s public-facing GIS and property profiles will let residents search by address or block and lot, then download property-related public documents. The township intends to place that map at the front of its public-records portal to reduce formal records requests. Payne said frontline departments endorsed the transition and that the agreement removes per-user fees while allowing unlimited users and modules. The practical shift is toward location-based self-service for records and broader staff access to municipal software. However, the article reports officials’ expectations rather than measured improvements in uptime, records-request volumes or service delivery.

Evidence supplied by Hillsborough, NJ Patch.